IKKXA
8045 - King Fahad Rd,
Riyadh - 12671, Saudi Arabia
[email protected]
+966 549577332
https://ikkxa.com
Cancellation and Refund Policies
Effective Date: 26-DEC-2023
Thank you for choosing [Your Company Name] for your [product/service] needs. We strive to provide exceptional products/services and ensure customer satisfaction. Please read our cancellation and refund policies carefully to understand your rights and responsibilities.
1. **Cancellation Policy:**
1.1. **Cancellation Procedure:**
- Customers can request cancellations by contacting our customer support team through [email protected].
- Please provide your order number and relevant details when requesting a cancellation.
1.2. **Cancellation Timeframe:**
- Cancellations can be requested within 7 days from the date of purchase.
- Cancellation requests outside this timeframe may not be honored.
1.3. **Cancellation Fees:**
- Cancellations made within 7 days are eligible for a full refund.
2. **Refund Policy:**
2.1. **Eligibility for Refund:**
- Refunds are applicable for cancellations made within the specified cancellation timeframe.
- Refund requests outside this timeframe may be considered on a case-by-case basis.
2.2. **Refund Process:**
- Refunds will be processed within 7 days of receiving a valid cancellation request.
- Refunds will be issued to the original payment method used for the purchase.
2.3. **Non-Refundable Items/Services:**
- Products purchased under any promotional offer or discounted scheme cannot be Refundable.
3. **Contact Information:**
- For any questions or concerns regarding cancellations and refunds, please contact our customer support team at [email protected] or +966 549577332.
5. **Policy Changes:**
- IKKXA reserves the right to modify or update these policies at any time. Customers will be notified of any changes through the company website or other communication channels.